Eurolyser Diagnostica GmbH
Premium Laboratory Equipment
Cystatin C test
PT (INR) test
K+ Potassium test
Lipoprotein (a) test
NH3 Ammonia test
Troponin I test
Eurolyser smart 700/340
Eurolyser smart 700/546
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Lipase (pancreatic) test
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Technical Support Form
Does this issue subject a measurement and/or an instrument? *
Instrument type *
Please choose ...
smart 700 / 340
Instrument serial number *
Instrument firmware version *
Tablet PC serial number *
App software version *
Error message *
Date of first occurrence of the extraordinary behaviour *
Frequency of the extraordinary behaviour *
Point in time / Screen *
An investigation according to the Service Manual is highly recommended before contacting the Eurolyser Support Team. Has already an investigation according to the Service Manual been performed? *
Already performed investigation *
Does this issue subject a measurement and/or a test kit? *
Test kit type *
Test kit REF *
Test kit LOT *
Test kit EXP *
Does this issue subject measurement results or the test kit performance? *
Reports of measurement results are preferred in table format including unit and test kit LOT in a file as upload.
Periodically performed control measurements are highly recommended by recognised Good Laboratory Practices.
In case of an issue subjecting the measurement results or the test kit performance results of control measurements are expected to support the investigation procedure.
Report the results of control measurements preferred in table format including unit, test kit LOT, control kit LOT, target value and range in a file as upload.
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